UPDATE MARCH 24, 2020:
As you may know, Challengers is currently closed due to the Covid-19 outbreak. We have every intention of reopening our doors as soon as the State of Illinois says it's safe to do so. In the meantime, we've been getting questions from subscribers about how they can pay for and receive their comics. We're still working out some details, and there are larger solutions we hope to have in place shortly, but this is where we're at today.
To go along with everything we're going to list below, we've had some amazing help from the local comics community. Tim Seeley has donated a ton of his own personal comics stock, work he's done for many different publishers, and we'll be including some of it FREE with any purchase of $30 or more. Free comics! It's not a cure, but hopefully it'll make everyone feel a little better,
PAY FOR SUBSCRIPTIONS ONLINE: If you'd like us to get you an invoice you can pay online, just let us know. We'll add everything up the next time we stop by the store, you can pay online, and we'll mark your books as Paid For.
PICK UP AT CHICAGO BOARD GAME CAFE: Our friends at Chicago Board Game Cafe (1965 N Milwaukee Ave) have offered us the ability to leave paid-for orders at their pick-up window, for customers to collect. We'll be stopping by to drop off orders daily(-ish?), so just let us know when you're ready to have your books dropped off and we'll send you an invoice you can pay online. Once your books have been dropped off at CHICAGO BOARD GAME CAFE, we'll let you know! Oh, and since you're there, maybe grab some food to go! They are open for pick-up Tuesday-Saturday between 4pm and 7pm. https://www.chicagogamecafe.com/
SHIP OUT COMICS: If you'd like to have your books shipped to you, we can take care of that. We'll send you an invoice, you can pay online, and we'll pack up your stuff and ship it out Priority Mail. IF YOU WANT YOUR NEW COMICS SHIPPED, YOU NEED TO NOTIFY US BY 10AM WEDNESDAY MORNING. If you hit that deadline, we'll get your books in the mail that day, you should probably have them in hand the next day. If we receive a shipping request after 10am Wednesday, your books will go out at some point over the next week. We'll try to get them out as soon as possible, but we're just not going to be at the store often enough to turn books around quickly. If you're less concerned about speed and more concerned about quantity, you're welcome to ask us about in-stock product for shipping. We're happy to grab stuff off of our shelves to send to you. Just ask!
AT-HOME DELIVERY (WEDNESDAYS ONLY): If you live in Chicago (and only if you live in Chicago), we can drop your books off at your doorstep. For a gas-related handling fee of $5, we will be driving around on Wednesday, dropping off orders. All the rules and options for shipping apply here, in that IF YOU WANT YOUR NEW COMICS DELIVERED, YOU NEED TO NOTIFY US BY 10AM WEDNESDAY MORNING. After that, you'll have missed the cut-off for the week. Deliveries are only going to be on Wednesday, and we need to have everything ready in advance. Much like shipping out books, if you'd like to add anything to your standing orders, just let us know and we'll throw it on for you.
SOMETHING ELSE: If you have any suggestions on how we can get you your comics, please let us know. We're happy to try and work with you!
NOTHING, DON'T WORRY ABOUT IT: Everyone's life is being upended by the coronavirus outbreak. We hope that comics, subscriptions or otherwise, can help you through tough times. What we don't want is for your comics buying to stress you out. If you've got enough going on right now that you don't want to think about your subscriptions, that's okay. No one's books are going to be put back out while our doors are closed. No one's going to miss out on their orders. Do not stress about this. If you want your books, we want to work with you on getting them. If you don't, that's okay, take care of yourself, and we hope to see you when things settle down.
UPDATE March 21, 2020: We're closed, as are all non-essential businesses in Illinois (I know--we also thought we were essential!) until April 7th (if not longer).
What that means is you cannot come in to shop at Challengers! But you can still get your comics! Mail order! Local pick up (at Chicago Board Game Cafe)! And more options coming real soon! This is all brand new to us, so we need a minute to have concise options. Also, since when is there no spell-check in this program? I know I for sure spelled concise wrong at first. I fixed it, but the program didn't tell me it was wrong. Huh. Uh, anyway, we'll update here as soon as possible!! Thank you!! Also, I found spell-check and turned it on and there were 5 more words in this paragraph alone I misspelled or miss-typed. Yeesh.
Yes, even we are posting about the Covid-19 Coronavirus. You can't deny that it is a concern and something to be aware of. Are you worried about catching the virus, but still want your comics? Are you choosing to self-isolate and want to make sure you have plenty of things to read? Challengers is here to help you out.
First and foremost, we promise to keep our shops clean and disinfected regularly. And if any of our co-workers feel even slightly under the weather, we’ll send them home (and scrub every area they even looked at). We don’t want you to get sick and we also do not want us to get sick. But, if you’re worried about actually coming in, even for the 2 minutes it would take to get your books rung up, you can always…
A) Pay over the phone and have your books ready for a fast hand-off as you literally run in!
B) Send a car! Hire a Lyft or Uber to grab your books. Pre-pay over the phone and tell us a driver is coming in, and we’ll have your books ready!
C) Have your books mailed out! Just shoot us an email asking to have your books shipped, and we'll email you an invoice with shipping costs added in that you can pay online. Most books ship out of our stores within 24 hours, and delivery in the city is generally next-day!
Your health and safety is important to us, and selling comics is also important to us. Be well! Be safe! Wash your hands. And Keep Reading Comics!